Shipping policy
Effective Date: [28/04/2026]
Store Name: [Saffai]
Website: [saffai.shop]
At [Saffai], we are committed to delivering your orders as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver your purchases.
1. Shipping Methods
We offer the following shipping options:
- Standard Delivery via trusted courier services
- Cash on Delivery (COD) (if available in your region)
- Prepaid delivery through online payment methods
Available shipping methods may vary depending on your location and order type.
2. Order Processing Time
All orders are processed within [PROCESSING TIME] after confirmation.
Processing time may include:
- Order verification
- Quality checks
- Packaging and dispatch preparation
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Timeframes
Estimated delivery times depend on your location:
- National deliveries (within Pakistan): [3–5 BUSINESS DAYS]
- Remote areas: May take additional time depending on courier availability
Please note that delivery times are estimates and may vary due to external factors.
4. Shipping Costs
Shipping charges are calculated based on your location and order weight.
- Standard shipping fee
- Free shipping (if applicable)
Shipping costs will be clearly shown at checkout before you complete your order.
5. Tracking Information
Once your order is shipped, you will receive a confirmation message or email with tracking details.
You can track your order using:
- Courier tracking link provided
- Order tracking page (if available on [saffai.shop])
If you do not receive tracking information within [TIME FRAME], please contact us.
6. Delivery Issues and Delays
While we work with reliable courier services, delays may occur due to:
- Weather conditions
- Public holidays
- High order volumes
- Courier service disruptions
- Incorrect or incomplete address details
[Saffai] is not responsible for delays caused by third-party delivery services, but we will always assist you in resolving any issues.
If your order is significantly delayed, please contact us at [saffai4567@gmail.com].
7. International Shipping (If Applicable)
If we offer international shipping:
- Delivery times vary by country: [X–X BUSINESS DAYS]
- Customs duties or import taxes (if any) are the responsibility of the customer
- Delivery may be delayed due to customs clearance processes
If international shipping is not available, you may remove this section.
8. Contact Information
If you have any questions about shipping or your order status, you can contact us:
Email: [saffai4567@gmail.com]
Website: [saffai.shop]